FAQ

Yes, we welcome stray animals to have a decent farewell ceremony. We work with animal volunteers and provide discounted or even free services to animals in need.

We offer a variety of options, including placing the ashes in an urn or scattering them in nature. We also offer custom memorial services such as ash-made crystals.

We provide personalized farewell ceremonies that can be designed according to your needs, including souvenirs, video reviews, etc.

Yes, we offer advance planning services, which allow you to arrange the funeral service and ceremony while your pet is still alive, giving you more time to prepare and arrange the details of your farewell.

The whole aqua cremation process usually takes 24 to 48 hours to complete, depending on the size of the body and other conditions. Once completed, we will notify you to collect the ashes.

Aqua cremation uses water and chemicals to decompose the body, while traditional cremation disposes of the body through burning. The process is more peaceful and environmentally friendly, reducing carbon emissions and providing a more gentle way to say goodbye.

Aqua cremation is an environmentally friendly way to end a pet's life. It decomposes the remains through a hydrolysis process, avoiding the high energy consumption and pollution of traditional cremation. It is a more natural and environmentally friendly choice.

Yes, all photos will be professionally edited, including color adjustment and basic retouching, to ensure the best effect of each photo.

You can take photos of multiple pets, whether in the studio, at home or outdoors, we have premium packages designed specifically for multiple pets.

Yes, we offer outdoor and on-site photography services to capture the real interactions of your furry friends in their natural environment.

Our team has extensive experience in guiding your pet for a photo shoot and using toys or treats to attract its attention, making the shoot smoother.

Of course! We offer pet + owner photography packages to capture the intimate interactions between you and your furry friends.

After the photo shoot, you will receive the selected photos within 5 working days. If you choose the video service, the video production will take 2-3 weeks.

The photoshoot takes approximately 60-90 minutes, depending on the package you choose and the photoshoot location (studio, door-to-door or outdoor).

It is recommended to let your pet relax and be natural, and bring its favorite toys or snacks to help it relax. Let your pet rest well before shooting to ensure that it is in the best condition.
Prior to the shoot, the photographer will communicate with you in detail to understand your preferences and style, thereby establishing the direction for the shoot. We will also provide suggestions for outfit coordination.

Please feel free to share your thoughts; we aim to better understand your expectations.